Do you have questions before or during your stay? On this page we try to answer all your questions about our hotel.
Is your question not listed here? Ask your question to Angel, our chatbot! If Angel cannot help you, please contact reception.
Check-in is from 2:00 PM for all reservations made directly through our websites. For all other booking channels, check-in is from 3:00 PM. Check-out is available for everyone until 11:00 AM.
The hotel reception is open 24/7, which means that there will always be someone there to welcome you, regardless of your time of arrival.
Only certified assistance dogs are welcome in our hotel. Unfortunately, we cannot allow other pets.
The hotel is completely non-smoking. That means no smoking in the hotel, rooms, balcony and other public areas.
At the reception we accept the following payment methods: pin (contactless) or by credit card. Payment with cash is not possible.
Yes, luggage storage is available free of charge if you wish to leave your luggage at the hotel before check-in or after check-out.
The hotel is fully wheelchair accessible and offers a public accessible restroom with an alarm system. Additionally, it features a wheelchair-friendly room equipped with an adapted bathroom and an alarm system for extra safety and comfort.
It is allowed when the parents have signed a written statement. We also ask for a copy of the passport of all underage guests, in case there is no adult present.
To guarantee your reservation before arrival, the amount on your credit card will be authorized at noon on the day before your arrival. At check-in you can pay with another payment card, the authorization taken earlier will be cancelled.
You can change or cancel your reservation by contacting the booking channel where you made your reservation. Please check your personal reservation confirmation for the specific cancellation policy.
From Monday to Friday you can enjoy breakfast from 07:00 - 10:00. And on weekends from 07:30 to 11:00.
From Monday to Saturday, you can enjoy dinner in our own restaurant from 11:30 AM to 9:30 PM. On Sundays, you can choose from our take-away menu for lunch and dinner.
Yes it is certainly possible to use breakfast. Please contact the hotel by phone to adjust your reservation for this purpose.
Amrâth Airport Hotel Rotterdam has its own parking lot with 200 parking spaces. The parking lot is located in front of the hotel, and parking here is subject to a fee.
It is possible to park in front of the hotel in our own parking lot. If there is no availability in our own parking lot, we will refer you to one of the nearby parking lots.
Yes, you can rent a regular or an electric bike during your stay at our reception.
The hotel is easy to reach by public transport. In addition, the hotel offers a free shuttle bus from 07:00 to 23:00 on weekdays.
Yes, certainly! Amrâth Airport Hotel Rotterdam is ideal for group bookings starting from 10 rooms, for example, for company outings, sports teams, family weekends, and other gatherings.
You can easily submit a group request via the form on our group page. The group reservations department will then contact you to discuss your preferences and make a suitable proposal. Prefer direct telephone contact? You can reach the department at +31 85 760 27 61.
We are happy to see if there are opportunities to have breakfast separately with your group. Indicate this in your request so that we can look into it further.
Yes, this is certainly possible! We offer a served dinner or buffet depending on the number of desired guests and your preferences. We are happy to provide a customized quote including menu choices.